Welcome
I started mixing oils into my shea butter to get the benefits of the oils into my hair. Belle Butters main use is for naturally curly coarse and kinky hair, but can also be used on the skin or nails.
Belle Butters (when noted for hair use) works best on coarse-haired naturals, but fine-haired naturals use it as a pomade to hold a style or to lay their edges down. All the butters can be used on the skin for moisturizing, healing dry skin and encouraging elasticity of your skin.Payment
All payments are accepted and processed through PayPal. You will be invoiced after you complete your order.
Payment is due once invoice is received/once you are taken to PayPal site to view and pay the invoice.
If you have any trouble with receiving your invoice, please let me know right away.
MO residents are required to pay sales tax.
Effective October 25, 2010, custom orders must be paid for in advance. Once I am contacted about a custom orders and the details are discussed with the buyer, a link will be generated for the buyer to purchase the order. At that time, the order will then be made. I will contact the buyer when the item has shipped. Currently, turn around time from payment received to item shipped is 1-2 business days, unless otherwise stated during initial conversation with the buyer. Please keep in mind that custom orders require time and special attention. Also, because the order is custom, please keep in mind that not all sizes or ingredients are immediately available and that I may have to order those things before your custom item can be made, thus the reason for purchasing your item beforehand (those monies go towards your order). All of this will be discussed with the buyer prior to generating a link for the custom order and purchase.Shipping
All items will be shipped through USPS.
Please make sure the address you provide through Etsy and PayPal is correct. If you are purchasing a gift to be sent to someone other than you, please provide their shipping address on PayPal. I will ship the gift to that address. I will not replace purchases that have been sent to the incorrect address.
Cold pack shipping (domestic only) will only be available during the summer/warm months. Cold pack shipping is done to try and prevent melting of your butter, however this is not a guarantee that when you receive it that it will still be at it's normal state (if package is left outside for a long period, etc). There is a flat rate shipping fee of $4.95. The fee includes a possible bump up to priority ship to get your item to you faster to prevent melting. Large orders that weigh over a pound automatically ship priority, however the fee of $4.95 will remain the same.
Cold pack shipping will not be available for international or Canada orders. If you are suspecting very warm temps where you live, I suggest you contact me so that I may adjust the shipping to try and get your purchase to you faster.
Cold pack shipping has ended and will resume at seller's discretion unless requested. I will update the shop announcement notifying the buyer when cold-pack shipping is available again.Refunds and Exchanges
What happens if my container is broken or my butter leaked?
Please contact me right away here at Etsy or email me at bellebutters [!at] gmail.com with your order information, name and address.
Do you accept returns?
We do not accept returns. Anything sent back to us will be disposed of.
My order isn't what I expected, what should I do?
If you are unsatisfied with your order, please contact me as soon as possible so that it may be rectified as soon as possible. Please do not wait. I am willing to work out almost any situation.
I placed my order a while ago and I haven't received it yet, what's going on?
Belle Butters is whipped and mixed together by hand, by me. If I am overwhelmed with orders, it will be noted here on the site that it may take a bit longer for your Belle Butters to arrive. I really do appreciate your business and I am working as fast as I can to get your order to you.Additional Policies and FAQs
Is your shea butter unrefined?
Yes, Belle Butters is made with 100% pure unrefined shea butter.
What about your other products? Are they organic or unrefined?
I will notate in the ingredient list whether a product is organic, raw, raw pressed, unrefined.
I received my butter and it's too firm/too soft/gritty. Why is that?
Not all butters are created equal. They are varying degrees of firmness and softness. Shea butter tends to be somewhat soft, mango butter is firm and cocoa butter is hard. If your butter is gritty, it more than likely crystallized because of the temperature. While we try to do the best we can to make sure your butter does not get too warm during shipping, we have no control over the environment. The grit will emulsify, just like the butter does when warmed with your hands.
As the weather gets warmer, we will begin e-mailing customers an ETA for their shipment. Hopefully with a heads up, you'll be able to pinpoint when your order will arrive so that it is not sitting in the heat.
How do I use Belle Butters?
Belle Butters can be used as a deep conditioning treatment, pomade for twists or locs, moisturizer for the hair and body, and for strengthening nails.
On hair: It is best to apply Belle Butters when the hair is damp and then styled (braids/twists). Belle Butters can also be applied to dry hair to replenish moisture.
On body: Apply immediately after drying off from your bath or shower for smooth, supple skin.
On nails: Massage Belle Butters onto your nails everyday for stronger, longer nails in less than 2 weeks.
Remember that a little goes a long way! Belle Butters has a low melting point so it emulsifies easily in your hands.
Is Belle Butters safe for children?
Yes! Belle Butters has been tested on myself (I have sensitive skin) before it is delivered to your doorstep. If your child is experiencing problems with sensitive, dry skin, this is the perfect product for your son or daughter.
Important: Please perform a skin test before using Belle Butters. If rash or irritation occurs, please discontinue use.
Welcome
I started mixing oils into my shea butter to get the benefits of the oils into my hair. Belle Butters main use is for naturally curly coarse and kinky hair, but can also be used on the skin or nails.
Belle Butters (when noted for hair use) works best on coarse-haired naturals, but fine-haired naturals use it as a pomade to hold a style or to lay their edges down. All the butters can be used on the skin for moisturizing, healing dry skin and encouraging elasticity of your skin.Payment
All payments are accepted and processed through PayPal. You will be invoiced after you complete your order.
Payment is due once invoice is received/once you are taken to PayPal site to view and pay the invoice.If you have any trouble with receiving your invoice, please let me know right away.
MO residents are required to pay sales tax.
Effective October 25, 2010, custom orders must be paid for in advance. Once I am contacted about a custom orders and the details are discussed with the buyer, a link will be generated for the buyer to purchase the order. At that time, the order will then be made. I will contact the buyer when the item has shipped. Currently, turn around time from payment received to item shipped is 1-2 business days, unless otherwise stated during initial conversation with the buyer. Please keep in mind that custom orders require time and special attention. Also, because the order is custom, please keep in mind that not all sizes or ingredients are immediately available and that I may have to order those things before your custom item can be made, thus the reason for purchasing your item beforehand (those monies go towards your order). All of this will be discussed with the buyer prior to generating a link for the custom order and purchase.
Shipping
All items will be shipped through USPS.Please make sure the address you provide through Etsy and PayPal is correct. If you are purchasing a gift to be sent to someone other than you, please provide their shipping address on PayPal. I will ship the gift to that address. I will not replace purchases that have been sent to the incorrect address.
Cold pack shipping (domestic only) will only be available during the summer/warm months. Cold pack shipping is done to try and prevent melting of your butter, however this is not a guarantee that when you receive it that it will still be at it's normal state (if package is left outside for a long period, etc). There is a flat rate shipping fee of $4.95. The fee includes a possible bump up to priority ship to get your item to you faster to prevent melting. Large orders that weigh over a pound automatically ship priority, however the fee of $4.95 will remain the same.
Cold pack shipping will not be available for international or Canada orders. If you are suspecting very warm temps where you live, I suggest you contact me so that I may adjust the shipping to try and get your purchase to you faster.
Cold pack shipping has ended and will resume at seller's discretion unless requested. I will update the shop announcement notifying the buyer when cold-pack shipping is available again.
Refunds and Exchanges
What happens if my container is broken or my butter leaked?Please contact me right away here at Etsy or email me at bellebutters [!at] gmail.com with your order information, name and address.
Do you accept returns?
We do not accept returns. Anything sent back to us will be disposed of.
My order isn't what I expected, what should I do?
If you are unsatisfied with your order, please contact me as soon as possible so that it may be rectified as soon as possible. Please do not wait. I am willing to work out almost any situation.
I placed my order a while ago and I haven't received it yet, what's going on?
Belle Butters is whipped and mixed together by hand, by me. If I am overwhelmed with orders, it will be noted here on the site that it may take a bit longer for your Belle Butters to arrive. I really do appreciate your business and I am working as fast as I can to get your order to you.
Additional Policies and FAQs
Is your shea butter unrefined?Yes, Belle Butters is made with 100% pure unrefined shea butter.
What about your other products? Are they organic or unrefined?
I will notate in the ingredient list whether a product is organic, raw, raw pressed, unrefined.
I received my butter and it's too firm/too soft/gritty. Why is that?
Not all butters are created equal. They are varying degrees of firmness and softness. Shea butter tends to be somewhat soft, mango butter is firm and cocoa butter is hard. If your butter is gritty, it more than likely crystallized because of the temperature. While we try to do the best we can to make sure your butter does not get too warm during shipping, we have no control over the environment. The grit will emulsify, just like the butter does when warmed with your hands.
As the weather gets warmer, we will begin e-mailing customers an ETA for their shipment. Hopefully with a heads up, you'll be able to pinpoint when your order will arrive so that it is not sitting in the heat.
How do I use Belle Butters?
Belle Butters can be used as a deep conditioning treatment, pomade for twists or locs, moisturizer for the hair and body, and for strengthening nails.
On hair: It is best to apply Belle Butters when the hair is damp and then styled (braids/twists). Belle Butters can also be applied to dry hair to replenish moisture.
On body: Apply immediately after drying off from your bath or shower for smooth, supple skin.
On nails: Massage Belle Butters onto your nails everyday for stronger, longer nails in less than 2 weeks.
Remember that a little goes a long way! Belle Butters has a low melting point so it emulsifies easily in your hands.
Is Belle Butters safe for children?
Yes! Belle Butters has been tested on myself (I have sensitive skin) before it is delivered to your doorstep. If your child is experiencing problems with sensitive, dry skin, this is the perfect product for your son or daughter.
Important: Please perform a skin test before using Belle Butters. If rash or irritation occurs, please discontinue use.
Last Updated May 10, 2011
